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Returns Policy

REFUND POLICY

We hope you love your Marigold Kids purchase however if you change your mind after delivery we will give you a refund of the item/s on the following conditions:

  1. Item/s are returned within 14 days after the confirmed delivery date
  2. Item/s are returned in it’s original condition, unworn, unwashed with tags attached and original packaging. Footwear in its original box.  Items that can't be returned are: Sale items, earrings, jewelry, hair accessories, swimwear, underwear, cosmetics,hosiery ,hats. 
  3. Delivery costs cannot be refunded to you 
  4. You will need to cover the cost of return postage

If the item/s are damaged or faulty we will give you a full refund. As part of the returns process we will ask you to upload photos of the fault or damage to the item/s. 

If your Refund Request is accepted, you will receive a refund directly to your PayPal account. Alternatively we will make a Bank Deposit Refund to you. Refunds will be processed using your original tender type.

 

Marigold Kids Online Returns

PO Box 6043

Doncaster 3108

Victoria Australia

 

If you have any questions, Marigold Kids Customer Service are here to help! Visit our Contact Us page or email us at customer.service@marigoldkids.com.au